Posted by: Pdfprep
Post Date: November 2, 2020
A known error has been created after diagnosis of a problem was complete but before a workaround has been found. Is this a valid approach?
A . Yes: for information purposes, a known error record can be created at any time it is prudent to do so
B . No: the Known Error should be created before the problem is logged
C . No: a known error record is created when the original incident is raised
D . No: a known error record should be created with the next release of the service
Answer: A
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