At which stage of the service lifecycle should the processes necessary to operate a new service be defined?

Posted by: Pdfprep Category: ITIL Tags: , ,

At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
A . Service design: Design the processes
B . Service strategy: Develop the offerings
C . Service transition: Plan and prepare for deployment
D . Service operation: IT operations management

Answer: A

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