Based on the above scenario, which would be the best processes to start integrating Agile into the ITIL® Framework?

Posted by: Pdfprep Category: ASM Tags: , ,

Company X-AppGo is very interested in getting the benefits of both the ITIL® Framework and the Agile principles. They want to establish a disciplined service based approach, while reducing lead team in releasing application enhancements and improvements to their customer base.

Based on the above scenario, which would be the best processes to start integrating Agile into the ITIL® Framework?
A . Service Design and Service Transition
B . Service Strategy and Service Design
C . Service Strategy and Service Operation
D . Service Transition and Service Operation

Answer: D

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