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Related 33820X Questions & Answers
- Which key Avaya Aura® Call Center Elite Multichannel (EMC) component sends a signal to Avaya Enablement Services (AES) to pass the call control and call event Information to Elite Multichannel applications, such as the EMC Desktop?
- If CMS is reporting on three ACDs with 500 active agents each, how many agents would it be licensed for?
- Which two are current deployment options for Avaya Survey Assist?
- To meet these requirements, which Call Center Elite feature would you recommend?
- Which software delivery is multi-tenant and designed for customers that require more standard feature functionality in their UC and CC solutions?
- Using one platform and single-user interface, what are three functions that Avaya IX™ Workforce Engagement unifies?
- How many Automatic Call Distribution (ACD) queues can a single CMS system report on?
- Which application supports POM and Afiniti Enterprise Behavioral Pairing?
- What Is the default VPC hardware and software configuration?
- Which three are Workforce Engagement optional add-ons?
- In the box with the question mark (?), which Avaya Aura® component is required to complete this illustration?
- Avaya Callback Assist (CBA) can be installed in which three different environments based on these business requirements?
- To support large capacity SIP call centers, what Is the number of concurrently logged in ACD SIP agents supported In Call Center Elite Release 8.x?
- Which component shown in the exhibit is responsible for launching applications?
- This team delivers best-in-class ITIL Customer Service aligned with the standard configurations enabled via which offer?