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Mac Service Certification Exam
Premium Q&As: 100
Version: PDF
Last update: September 28, 2023
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Related 9L0-012 Questions & Answers
- Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?
- Where can a technician find the serial number of an SSD that has been replaced on a MacBook Pro (Retina, 13-inch. Early 2013)?
- After replacing a Mac Pro (Late 2013) graphics board or CPU riser card, which of the following utilities should be run?
- If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?
- What is this service fixture used for when repairing an iMac (Late 2012)?
- You must know the AppleCare name of an Intel iMac before performing which of the following actions?
- Which of the following is a valid ESD safety precaution?
- What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?
- What component should be investigated if a MacBook Air (13-inch, Mid 2012) sends video to an external display but not to the internal?
- Which is the best component of AST to further isolate the issue?
- If you cannot turn on a system using the power button, which of the following can be used to turn on a Macbook Pro (Retina. 13-inch. Late 2013 and Mid 2014) logic boards?
- Where is the keyboard mapping data for MacBook Air (Mid 2013) models stored?
- What step is required before upgrading the RAM in a Mac Pro (Mid 2012)?
- Which of the following is a best practice when handling the embedded battery from MacBook Air models’?
- To help define if an issue is in the Environmental problem space, which question can you ask your customer?
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