In Cisco Finesse 10.0(x), Which is the last operation a supervisor needs to perform in order to intercept the call?

Posted by: Pdfprep Category: 500-440 Tags: , ,

In Cisco Finesse 10.0(x), Which is the last operation a supervisor needs to perform in order to intercept the call?
A . after a supervisor has transferred the call
B . after a supervisor has selected a talking agent for monitoring
C . after a supervisor has started monitoring a call
D . after a supervisor has barged into a call

Answer: D

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