In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve? (Choose two.)
A . Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
B . Capture potential triggers.
C . Evaluate systems and components.
D . Develop immediate controlled actions to isolate the problem.
E . Develop a hypothesis based on the outcome of the various controlled actions and the system’s reactions.
Answer: C,D
Explanation:
Reference: http://asq.org/learn-about-quality/eight-disciplines-8d/