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In the box with the question mark (?), which Avaya Aura® component is required to complete this illustration?

Refer to the exhibit.

The exhibit shows a basic Avaya Oceana® setup with Call Center Elite, showing a complete multi-touch solution with Call Center Elite serving customers via voice, and Oceana supporting email, chat, SMS, co-browsing and more.

In the box with the question mark (?), which Avaya Aura® component is required to complete this illustration?
A . Avaya Aura® Application Enablement Services
B . Avaya Aura® Communication Manager
C . Avaya Aura® Call Center Elite Multichannel
D . Avaya Experience Portal

Answer: D

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