Which option should a Consultant recommend?

May 9, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers wants to encourage their Technicians to identify sales opportunities in the field. Which option should a Consultant recommend?A . Log a follow-up task on the Work Order.B . Call the Sales Team with...

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How can this be supported?

May 9, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app. How can this be supported?A . Create a Report Chart that...

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Which two items should a Consultant recommend in order to achieve this?

May 8, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases. UC would like the Work Order to be linked to the Case and have the Customer Service Representative select a pre-defined template...

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Which two object should a Consultant recommend to meet this requirement?

May 8, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers’ (UC) customers have asset scheduled to be moved between locations by field personnel. UC wants to implement a standard process focused on asset traceability. Which two object should a Consultant recommend to meet...

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How should a Consultant recommend accomplishing this in the Field Service mobile app?

May 4, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Over 70% of Universal Containers’ sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How...

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How can this be achieved?

May 3, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers (UC) is using Field Service and has customer meetings at UC’s offices. When booking meetings, they would like them to begin on hour, every hour, between 9am-5pm. How can this be achieved?A ....

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How should a Consultant recommend adhering to this business process?

May 1, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer’s equipment. In this scenario, only the Manager has permission to...

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What method of dispatching should a Consultant recommend implementing?

April 30, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician’s daily...

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How should a Consultant recommend meeting this requirement using the Field Service mobile app?

April 29, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

Universal Containers’ (UC) Technicians often report seeing competitor’s assets when on-site. UC would like to run a report on which of their customers have competitive assets. How should a Consultant recommend meeting this requirement using...

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Which two items should a Consultant implement to ensure Work Orders cannot be closed?

April 29, 2021PdfprepFSL-201Field Service Lightning program, FSL-201 exam questions, FSL-201 practice exam

The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.A...

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