What are the categories of event described in the ITIL service operationbook?

Posted by: Pdfprep Category: ITIL Tags: , ,

What are the categories of event described in the ITIL service operationbook?
A . Informational, scheduled, normal
B . Scheduled, unscheduled, emergency
C . Informational, warning, exception
D . Warning, reactive, proactive

Answer: C

Leave a Reply

Your email address will not be published.