Posted by: Pdfprep
Post Date: November 20, 2020
What are underpinning contracts used to document?
A . The provision of IT services or business services by a service provider
B . The provision of goods and services by third party suppliers
C . Service levels that have been agreed between the internal service provider and their customer
D . Metrics and critical success factors (CSFs) for internal support teams
Answer: B
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