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What can be described as an operating model for the creating and management of products and services?

What can be described as an operating model for the creating and management of products and services?
A . Governance
B . Service value chain
C . Guiding principles
D . Practices

Answer: B

Explanation:

Reference: https://www.thinkhdi.com/library/supportworld/2019/evolution-itil-new-operating-model-itilĀ­4.aspx

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