What is the BEST description of the purpose of the service operation stage of the service lifecycle?

Posted by: Pdfprep Category: ITIL Tags: , ,

What is the BEST description of the purpose of the service operation stage of the service lifecycle?
A . To decide how IT will engage with suppliers during the service lifecycle
B . To proactively prevent all outages toIT services
C . To design and build processes that will meet business needs
D . To deliver and manage IT services at agreed levels to business users and customers

Answer: D

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