What should a Consultant implement to achieve this requirement?

Posted by: Pdfprep Category: FSL-201 Tags: , ,

Universal Containers is implementing Field Service Lightning and wants to make sure the dispatch team receives Work Orders with appropriate resource and timeframe requirements defined.

What should a Consultant implement to achieve this requirement?
A . Work Types, Skill Routing, Skill Requirements, Operating Hours
B . Case process, Work Types, Entitlements, and Milestones
C . Skill Requirements, Work Types, Case Process, Milestones
D . Work Types, Skill Requirements, Entitlements, and Milestones

Answer: A