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What type of record should you raise when a problem diagnosis is complete and a workaround is available?

Posted by: Pdfprep Category: ITIL Tags: , , Post Date: November 6, 2020

What type of record should you raise when a problem diagnosis is complete and a workaround is available?
A . A service object
B . An incident
C . A change
D . A known error

Answer: D

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