When should a change request be submitted to resolve a problem?

Posted by: Pdfprep Category: ITILFND_V4 Tags: , ,

When should a change request be submitted to resolve a problem?
A . As soon as a solution for the problem has been identified
B . As soon as a workaround for the problem has been identified
C . As soon as the analysis of the frequency and impact of incidents justifies the change
D . As soon as the analysis of cost, risks and benefits justifies the change

Answer: D

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