Which is a purpose of the ‘relationship management’ practice?

Posted by: Pdfprep Category: ITILFND_V4 Tags: , ,

Which is a purpose of the ‘relationship management’ practice?
A . To systematically observe services and service components
B . To protect the information needed by the organization to conduct its business
C . To be the entry point and single point of contact for the service provider with all of its users
D . To identify, analyze, monitor, and continually improve links with stakeholders

Answer: D

Explanation:

Reference: https://wiki.process-symphony.com.au/framework/lifecycle/process/relationship-management­itil-4/

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