Which is the correct definition of a customer facing service?

Posted by: Pdfprep Category: ITIL-F Tags: , ,

Which is the correct definition of a customer facing service?
A . One which directly supports the business processes of customers
B . A service that cannot be allowed to fail
C . One which is not covered by a service level agreement
D . A service not directly used by the business

Answer: A

Leave a Reply

Your email address will not be published.