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Which of the following BEST describes service strategies value to the business?

Which of the following BEST describes service strategies value to the business?
A . Allows higher volumes of successful change
B . Reduction in unplanned costs through optimized handling of service outages
C . Reduction in the duration and frequency of service outages
D . Enabling the service provider to have a clear understanding of what levels of service will make their customers successful

Answer: D

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