Posted by: Pdfprep
Post Date: November 20, 2020
Which of the following is the best definition of service management?
A . The ability to keep services highly available to meet the business needs
B . A set of specialized organizational capabilities for providing value to customers in the form of services
C . A complete set of all the documentation required todeliver world class services to customers
D . An internationally recognized methodology to provide valuable services to customers
Answer: B
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