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Which of the following is the BEST description of a centralized service desk?

Which of the following is the BEST description of a centralized service desk?
A . The desk is co-located within or physically close to the user community it serves
B . The desk uses technology and other support tools to give the impression that multiple desk locations are in one place
C . The desk provides 24 hour global support
D . There is a single desk in one location serving the whole organization

Answer: D

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