Which of the following methods can the technician use?

Posted by: Pdfprep Category: 220-902 Tags: , ,

Joe, a user, states he is unable to use his Android phone after updating the OS. Joe is in a hurry and would like a quick solution that would most likely fix the issue.

Which of the following methods can the technician use?
A . Initiate a factory reset
B . Perform a hard reset
C . Remove the MicroSD card
D . Rollback the OS update

Answer: B

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