Which of the following should be taken into consideration before attempting to resolve the customer’s issue?

A customer is reporting a burning smell coming from a CRT monitor.

Which of the following should be taken into consideration before attempting to resolve the customer’s issue?
A . Disconnect power before inspecting the CRT power supply
B . CRT monitors should be serviced by qualified personnel
C . Have compressed air available to clear out the debris
D . Wear safely goggles to protect from the cathodes

View Answer

Answer: B