Which of the following should the organization’s administrator do BEFORE calling the cloud provider?

Worldwide users from an organization are experiencing intermittent access to a global cloud application. The cloud provider availability dashboard shows all resource availability has been 100% in the last two weeks. No network outages have been reported.

Which of the following should the organization’s administrator do BEFORE calling the cloud provider?
A . Check the firewall rules on the headquarters site.
B . Restart the application and applicable services.
C . Allow all traffic at the cloud provider side from any private IP address.
D . Evaluate the DNS to ensure all configurations are correct.

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Answer: D