Posted by: Pdfprep
Post Date: November 14, 2020
A technician receives a helpdesk ticket about an employee having a problem sending text messages with a company Android smartphone. It has been determined that it is not a carrier issue.
Which of the following should the technician perform FIRST?
A . Verify data connectivity
B . Reformat the MicroSD card
C . Replace the SIM card
D . Perform a soft restore
Answer: A
Leave a Reply