Posted by: Pdfprep
Post Date: December 11, 2020
Which of the following statements about Tagging of Work Queues are correct? (Choose three.)
A . Tags can only be added to a Work Queue case at the time the case is added to the queue
B . Tags can be used to categorise the ‘Completion Type’ of a case.
C . Tags can be used to filter the items retrieved from a work queue
D . Tags can be used to categorise the source of a work queue item
Answer: BCD
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