Which one of the following is an objective of service transition?

Posted by: Pdfprep Category: ITIL Tags: , ,

Which one of the following is an objective of service transition?
A . To negotiate service levels for newservices
B . To ensure that service changes create the expected business value
C . To minimize the impact of service outages on day-to-day business activities
D . To plan and manage entries in the service catalogue

Answer: B

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