Which one of the following is NOT a responsibility of the service transaction stage of the servicelifecycle?

Posted by: Pdfprep Category: ITIL Tags: , ,

Which one of the following is NOT a responsibility of the service transaction stage of the servicelifecycle?
A . To ensure that a service managed and operated accordance with constraints specified during design
B . To design and develop capabilities for service management
C . To provide good-quality knowledge and information about services
D . To planthe resources required to manage a release

Answer: B

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