Which one of the following is NOT an objective of problem management?

Posted by: Pdfprep Category: ITIL Tags: , ,

Which one of the following is NOT an objective of problem management?
A . Minimizing the impact of incidents that cannot be prevented
B . Preventing problems and resulting incidents from happening
C . Eliminatingrecurring incidents
D . Restoring normal service operation as quickly as possible

Answer: D

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