Which one of the following provides the CORRECTlist of processes within the service operation stage of the service lifecycle?
A . Event management, incident management, problem management, request fulfillment, and access management
B . Event management, incident management, change management, and accessmanagement
C . Incident management, problem management, service desk, request fulfillment, and event management
D . Incident management, service desk, request fulfillment, access management, and event management
Answer: A