Which practice minimizes the impact on normal service operation by managing resources in response to unplanned reductions m service quality?

Posted by: Pdfprep Category: ITILFND_V4 Tags: , ,

Which practice minimizes the impact on normal service operation by managing resources in response to unplanned reductions m service quality?
A . Incident management
B . Change enablement
C . Service level management
D . Continual improvement

Answer: A

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