Which statement about managing incidents is CORRECT?

Posted by: Pdfprep Category: ITILFND_V4 Tags: , ,

Which statement about managing incidents is CORRECT?
A . Low impact incidents should be resolved efficiently, making logging unnecessary
B . The ‘incident management’ practice should use a single process regardless of the impact of the incident
C . Low impact incidents should be resolved efficiently so the resource required is reduced
D . Incidents with the lowest impact should be resolved first

Answer: C

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