Which statement about problems is CORRECT?

Posted by: Pdfprep Category: ITILFND_V4 Tags: , ,

Which statement about problems is CORRECT?
A . Problems are not related to incidents.
B . Problems must be resolved quickly in order to restore normal business activity.
C . Problem analysis should focus on one of the four dimensions to achieve a fast diagnosis.
D . Problem prioritization involves risk assessment.

Answer: B

Explanation:

Reference: https://www.bmc.com/blogs/itil-problem-management/

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