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Which statement(s) describe an undesirable situation when implementing SPC?

Which statement(s) describe an undesirable situation when implementing SPC?
A . The lower Control Limit for the R chart is equal to zero
B . Attempt to use SPC for tracking transaction times at a warehouse
C . A process is in Statistical Control before implementation of SPC
D . The Control Limits are wider than the customer specification limits

Answer: D

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