Which support tools option is available in the Cisco WebEx Support Center?

Posted by: Pdfprep Category: 500-301 Tags: , ,

Which support tools option is available in the Cisco WebEx Support Center?
A . Monitor all sessions and agent activity at the queue and support-representative levels.
B . Allow recording of support sessions manually or automatically
C . Allow technicians to reboot and reconnect.
D . Set up queues with rules-based routing, by availability or skill set.

Answer: B

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