Which three features can be assigned to a Contact Center Management agent?

Posted by: Pdfprep Category: 3312 Tags: , ,

A customer with Avaya Aura® Contact Center (AACC) needs to create a new Contact Center Management agent.

Which three features can be assigned to a Contact Center Management agent? (Choose three.)
A . Skillsets.
B . Activity Code
C . Call Presentation Class
D . Control Directory Number (CDN)
E . Threshold Class

Answer: B,C,D

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