Which three statements about the Cisco Unified CVP Post Call Survey (PCS) are true? (Choose three.)

Posted by: Pdfprep Category: 500-440 Tags: , ,

Which three statements about the Cisco Unified CVP Post Call Survey (PCS) are true? (Choose three.)
A . The mapping of a dialed number pattern to a PCS number enables the PCS feature for the call
B . PCS lets you schedule a call to the caller at a later time
C . For reporting purposes, the PCS call has the same call key information
D . The value of the user.microapp. is PCS controls whether the call is transferred to the PCS number
E . SIP REFER call flow is required to trigger PCS
F . The call context for the PCS includes GUID and all context up to the point where the call is transferred to the agent. Context that the agent creates after the transfer is not included in the PCS context

Answer: ADF

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