Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)

Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)
A . No action is necessary as long as the health index is green
B . Observe the online image of the customer
C . Review and update the success plan for ongoing activities
D . Manage the service issues and escalations
E . Join the sales and marketing strategy meetings

View Answer

Answer: CD