A business analyst (BA) is tasked with designing a method of ensuring that the requirements captured during the elicitation sessions satisfy the needs and expectations of the customer experience, within an initiative. The BA identifies a way that the stakeholder requirements can be structured to ensure realization of the desired customer experience.
Which viewpoint describes the approach taken by the BA to structure the requirements?
A . User interactions
B . Business model
C . Audit and security
D . Business process model
Answer: C