How can CSAT information be collected?

Posted by: Pdfprep Category: FSL-201 Tags: , ,

Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete.

How can CSAT information be collected?
A . Add the CSAT Visualforce page to the Work Order.
B . Install the Survey Snap-in for CSAT capture.
C . Install an AppExchange Package.
D . Enable the CSAT Quick Action for Work Orders.

Answer: C