Guarantee and Refund

Pdfprep.com premium questions are collected from all the certified candidates and organized by certified experts who have years of experience in training IT certification learners. By studying all of Pdfprep premium dumps questions, you can get all the actual exam questions in the file. Pdfprep premium questions can guarantee you success on the first attempt.

If you fail the test with our premium dumps questions, you only need to scan the failed score report to us via [email protected], and then we will return the full payment fee back to you in ONE working day. However, if it is in the following situations, we will not refund the full payment fee, please pay more attention to them.

  1. If you fail the test, please send your failed score report and order number to us in ONE week after you finish the test. If you send the failed score report more than ONE week, we will not refund the full payment fee.
  2. If you purchase two or more exams in ONE order and fail one of the exams, we will not refund the full payment fee of all exams, we will only refund the payment fee of the failed exam. (For example, if you purchase 350-401 and 300-410 exams in one order, you take and fail 350-401 exam, but do not take the 300-410 exam, we will only refund the payment fee of 350-401 exam to you, hope you can understand.)
  3. If your friend fails the test with our dumps which are bought by you, and you send your friend’s failed score report to us, in this case, we will not refund the full payment fee.
  4. In case you have downloaded and installed the product, but have not attended the exam, we will not refund the full payment fee.
  5. Different member. (Candidate’s name is different from payer’s name.)