Frequently Asked Questions

If you cannot download the product you purchased, please check if you order number or account is correct, if still cannot download the product, and please contact us via [email protected]
Yes, we provide free update in 90 days from the date of your purchase. If your order is out of the free update, you can contact us to get 50% coupon to purchase the updated version.
Generally, we will show our current sales promotion on our website. Besides, before you purchase the product, you can contact us to get the coupon code.
Yes, of course, Pdfprep premium questions can guarantee you success in the first attempt.
After you complete the payment, you can download the products you purchase immediately at the member center.

Create an account on Pdfprep.com, and add the products which you need to the cart. Use your credit card or Debit card to pay for the products. Besides, you can also use Western Union to pay.

If you fail the test with our products, you only need to scan the score report to us in a week from the date when you complete the test, and then we will refund full payment fee to you.
If you found that you purchased a wrong product, please contact us via [email protected], and then we can give you 50% discount to buy the correct product.