After I purchased the product, but I cannot download at the member center, how can I do?PdfprepIf you cannot download the product you purchased, please check if you order number or account is correct, if still cannot download the product, and please contact us via [email protected]
Frequently Asked Questions
Are your updates free?PdfprepYes, we provide free update in 90 days from the date of your purchase. If your order is out of the free update, you can contact us to get 50% coupon to purchase the updated version.
Can I get any discount?PdfprepGenerally, we will show our current sales promotion on our website. Besides, before you purchase the product, you can contact us to get the coupon code.
Do you guarantee the success?PdfprepYes, of course, Pdfprep premium questions can guarantee you success in the first attempt.
How can I get my products?PdfprepAfter you complete the payment, you can download the products you purchase immediately at the member center.
How Do I Pay for the Products?Pdfprep
Create an account on Pdfprep.com, and add the products which you need to the cart. Use your credit card or Debit card to pay for the products. Besides, you can also use Western Union to pay.
If I fail the test, how can I do?PdfprepIf you fail the test with our products, you only need to scan the score report to us in a week from the date when you complete the test, and then we will refund full payment fee to you.
If I purchased a wrong product, how can I do?PdfprepIf you found that you purchased a wrong product, please contact us via [email protected], and then we can give you 50% discount to buy the correct product.