Which two methods should a developer use to create this case?

Posted by: Pdfprep Category: CRT-450 Tags: , ,

When an Account’s custom picklist field called Customer Sentiment is changed to a value of “Confused”, a new related Case should automatically be created.

Which two methods should a developer use to create this case? (Choose two.)
A . Process Builder
B . Apex Trigger
C . Custom Button
D . Workflow Rule

Answer: A,B