How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?

Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install).

How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?
A . Update the Case Feed and tag the associated Service Representative.
B . Update the Work Order Line Item and its associated parent Asset.
C . Update the Service Appointment and its associated parent record.
D . Update the Work Order and its associated parent Account.

View Answer

Answer: B