Salesforce - Implementing Field Service Lightning
Passing FSL-201 exam is a first step for you to get the Field Service Lightning program certification. With studying all of Salesforce – Implementing Field Service Lightning FSL-201 exam prep questions dumps, you can test your skills to check if you have a good understanding of the exam topics or not. All the Salesforce FSL-201 exam prep questions are collected from the real test by our certified experts, who update the FSL-201 questions frequently according to the changes at the testing center.
Universal Containers wants to encourage their Technicians to identify sales opportunities in the field. Which option should a Consultant recommend?A . Log a follow-up task on the Work Order.B . Call the Sales Team with...
Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app. How can this be supported?A . Create a Report Chart that...
Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases. UC would like the Work Order to be linked to the Case and have the Customer Service Representative select a pre-defined template...
Universal Containers’ (UC) customers have asset scheduled to be moved between locations by field personnel. UC wants to implement a standard process focused on asset traceability. Which two object should a Consultant recommend to meet...
Over 70% of Universal Containers’ sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How...
Universal Containers (UC) is using Field Service and has customer meetings at UC’s offices. When booking meetings, they would like them to begin on hour, every hour, between 9am-5pm. How can this be achieved?A ....
Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer’s equipment. In this scenario, only the Manager has permission to...
Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician’s daily...
Universal Containers’ (UC) Technicians often report seeing competitor’s assets when on-site. UC would like to run a report on which of their customers have competitive assets. How should a Consultant recommend meeting this requirement using...
The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.A...
