Proactive Outreach Manager (POM) employs the use of an Agent script editor. Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)A . It is a utility used by agents...
If the primary Experience Portal Manager (EPM) server is unavailable, which component can handle Application Interface web service and Application Logging web service requests?A . Auxiliary Experience Portal ManagerB . Auxiliary Media Processing PlatformC...
Which component of the MPP is a VoiceXML interpreter that communicates with the application servers to interpret the VoiceXML documents of a speech application?A . CCXML BrowserB . System ManagerC . Web ServicesD ....
When an email channel is added to an Avaya Aura® Experience Portal (AAEP) configuration which component interfaces with the customer's email server?A . Media Processing Platform Email ProcessorB . Session Manager Email ProcessorC ....
Which Proactive Outreach Manager (POM) server component is used for inter-process message communication between POM components?A . ActiveMQB . Rule EngineC . Agent ManagerD . Campaign ManagerE . Campaign DirectorView AnswerAnswer: A
Which Avaya Aura® Experience Portal component interfaces with WebLM server for licensing servicesA . Session ManagerB . Communication ManagerC . Media Processing PlatformD . Primary Experience Portal ManagerE . Auxiliary Experience Portal ManagerView AnswerAnswer:...
The Rule Editor designs restrictions (Rules) for agent-based campaigns. Rules are run prior to new call attempts. Which three are valid Rule Categories? (Choose three.)A . Attempt Completions CodeB . Nuisance FrequencyC . Local...
Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?A . Web ServiceB . Session ManagerC . CCXML BrowserD ....
Which two components are required to support an Avaya Aura® Experience Portal (AAEP) email application? (Choose two.)A . Speech ServerB . Experience Portal ManagerC . Media Processing PlatformD . Web Application ServerView AnswerAnswer: AB
Which component of Intelligent Customer Routing (ICR) is used for configuration and administration of ICR elements; such as, Core, Skills, Destinations, Call centers, Business hours, and Holidays?A . ICR PDCB . ICR CoreC ....
