Which credentials does Avaya Oceana Workspaces use for Agent login?

January 28, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

Which credentials does Avaya Oceana Workspaces use for Agent login?A . Avaya Breeze™ Authorization Service and Avaya Control Manager Agent username and passwordB . Avaya Breeze™ Authorization Service and Avaya Communication Manager Agent username and...

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What is the problem indicated by this error message?

January 25, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

A customer used the debug utility in the Chrome browser after launching the chat session, go to More Tools>Developer Tools, and they find the following error message: WebSocket connection to ‘ws://192.168.10.50/services/websocket/chat’ failed: Error during WebSocket...

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Which statement correctly describes the Avaya Oceana Monitor?

January 23, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

Which statement correctly describes the Avaya Oceana Monitor?A . It provides a single location to view the status of Cluster1 components.B . It provides a single location to view the status of each supported Oceana...

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What should be checked in Avaya Oceana® to confirm that the webserver and Oceana are integrated properly?

January 22, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

When a customer launches the Webchat URL for Oceana Contact Center, they observe the error message: A connection error has occurred Connection close, chat has ended. What should be checked in Avaya Oceana® to confirm...

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If not using Security Assertion Markup Language (SAML) authentication in the deployed solution, which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?

January 17, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

If not using Security Assertion Markup Language (SAML) authentication in the deployed solution, which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?A . Avaya Oceana Workspaces relies on CM for authentication and authorizationB ....

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Where can you see the backup of UCAStore service that has been completed 100%?

January 16, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

A customer has performed the backup operation for Avaya Oceana® solution. Where can you see the backup of UCAStore service that has been completed 100%?A . In the System Manager on the Server Administration under...

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Which log will show more relevant logs for UAC?

January 15, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC). Which log will show more relevant logs for UAC?A . /var/log/Avaya/dcm/pu/UnifiedAgentController/ua-bpm-pu.logB . /var/log/Avaya/services/UCAStoreService/UCAStoreService.logC...

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For providing a treatment similar to an Experience Portal, which VDN is required in Communication Manager?

January 13, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

For providing a treatment similar to an Experience Portal, which VDN is required in Communication Manager?A . Transfer VDNB . Ingress VDNC . SelfService VDND . Routing VDNView AnswerAnswer: D Explanation: Reference: https://www.devconnectprogram.com/fileMedia/download/89ee9136-80ce-4911-b3ca9865005ce055

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While troubleshooting Avaya Aura® Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana® application is working properly?

January 8, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

While troubleshooting Avaya Aura® Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana® application is working properly?A . Edit the Avaya Oceana® application and click on “Verify” to...

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Which Avaya Oceana® component must be backed up?

January 4, 2021Pdfprep7497X7497X exam questions, 7497X practice exam, ACSS

A customer wants to take a backup of their email, Webchat and SMS interactions. Which Avaya Oceana® component must be backed up?A . UCMDataCollector Database BackupB . Omnistore DB Database BackupC . UCAStoreService Database BackupD...

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