What does the Desktop Monitor application support?A . all browsers but not Windows applicationsB . only the Internet Explorer browserC . only the Chrome browserD . all Windows applications and browsersView AnswerAnswer: B
With Communication Manager, what is the Avaya Workforce Optimization Select preferred type of integration?A . TSAPIB . TAPIC . MLSD . SIPView AnswerAnswer: A
What is required to generate encryptions/decryption keys?A . OpenSSLB . TLSv1.0C . OpenSSHD . RSA encryptionView AnswerAnswer: A Explanation: https://downloads.avaya.com/css/P8/documents/101025309 (45)
What are three ways to configure a common set of recording rules for few or all the employees? (Choose three.)A . System ConfigurationB . Storage RulesC . Employees > Voice SettingsD . Recording RulesE...
What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)A . They can decline the evaluation.B . They can appeal the evaluation.C . They can escalate it with the...
Which report will help Supervisors view the Evaluations scores for their team, for the last 6 months?A . Evaluation SummaryB . Evaluation DetailsC . Evaluation TrendD . AHT TrendView AnswerAnswer: A Explanation: https://downloads.avaya.com/css/P8/documents/101041729
For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.)A . ConfigurationB . System ConfigurationC . Organization ProfileD . License Details...
What are two options for sharing the report with other users? (Choose two.)A . Save the report, and put it on a thumb drive.B . Schedule and mail the report to multiple users.C ....
Where can the Calibration task that have been assigned to Quality Analyst be viewed?A . Evaluate > My AssignmentsB . CalibrationsC . View EvaluationsD . Evaluate > Adhoc EvaluationsView AnswerAnswer: B Explanation: https://downloads.avaya.com/css/P8/documents/101025855 (94)
What are three ways to assign eLearning courses/quizzes? (Choose three.)A . Interaction playbackB . Learn>LibraryC . ManagementD . CoachingE . EvaluationView AnswerAnswer: BCE
