Consider an Avaya IXTM Workplace for Web Client connecting to a virtual meeting room from a public network. Which two components within the call flow will be involved in the media path? (Choose two.)A...
Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura® Call Center Elite Multichannel in a virtual environment?A . VmwareB . vCenterC . Elite MultichannelD ....
How can an installer identify if a customer has the Call Center Elite package?A . Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.B . Check the Feature-Related System Parameters...
How does setting the “IP Video” parameter to "N" (NO) on the signaling group between Communication Manager and Session Manager affect Avaya IX™ Workplace Clients (Windows/Mac/iOS/Android)?A . The Clients can’t use video during any...
A customer with multiple locations wants to effectively balance the call load among agents at the various sites. Which call center feature can provide this capability?A . Business Advocate (BA)B . Best Service Routing...
A customer wants to use the TTrace application on their desktop to monitor remote servers. Is this possible?A . Yes, the customer can use the TTrace Server, the configuration should be installed on the...
An Avaya support engineer has advised the customer to use the Diagnostic feature of the Avaya IX™ Workplace Client for Windows to collect the client log files and attach them to an email message...
A customer reports that they received the message ‘Tserver Link Up’. What should you advise them to do?A . Connect the Tserver to establish the link between the Tserver and the Communication ManagerB ....
From Release R8.0.1, which statement regarding Multimedia Messaging is true?A . It is installed on a Windows Server.B . Its capability is provided by the Avaya Multimedia Messaging (AMM) Snap-In.C . It is installed...
When troubleshooting an Avaya Equinox® Conferencing solution issues related to access from the public network, debugging which component is recommended first?A . Avaya Aura® Web GatewayB . Session ManagerC . Session Border ControllerD ....
