Posted by: Pdfprep
Post Date: December 18, 2020
What happens when "Communicate Workaround" is clicked in problem form?
A . Workaround is copied to comments of all incidents that are linked to the problem except incidents with state "On Hold".
B . Workaround is copied to comments of all incidents that are linked to the problem where the incidents’ states are "On Hold" and the On Hold reason is "Awaiting Problem".
C . Workaround is copied to comments of all incidents that are linked to the problem where the incidents’ states are "On Hold".
D . Workaround is copied to comments of all incidents that are linked to the problem.
Answer: D
Explanation:
This behavior has changed in New York release and now the workaround is copied to all linked incidents, not only those with state equals to On Hold.